JAMMU, FEBRUARY 28: Lieutenant Governor Shri Manoj Sinha today interacted with citizens, who had filed their complaints on JKIGRAMS, during the “LG’s Mulaqaat- Live Public Grievance Hearing” at the Civil Secretariat.During the public hearing, several cases were disposed of on the spot for which the applicants expressed their gratitude to the Lt Governor.The Lt Governor directed the officials to safeguard the interests of the common citizens and ensure that the grievances are attended promptly.“JKIGRAMS complaint mechanism is serving a range of objectives including feedback on the quality of services and strengthening transparency, integrity and accountability in the system to respond to people’s needs,” observed the Lt Governor.On one grievance filed by Sh Sanjay Sharma from Akhnoor regarding non-functioning of tube well in his area, the Deputy Commissioner Jammu informed the chair that it would be replaced with a new one within 3 days.
