17April: Following the remarkable success of previous efforts of disposing pending consumer cases, the Department of Consumer Affairs, Government of India, is now organizing a Round table conference on “How to effectively redress the grievances pertaining to real estate Sector” in Mumbai on April 18th, 2023. The conference will be organized in association with Government of Maharashtra.Pertinently, Real Estate cases comprise of around 10% of the total cases in Consumer Commissions. So far, since inception, 2,30,517 cases have been filed by the consumers in various consumer commissions, 1,76,895 cases have been disposed of till now and 53,622 cases are pending. Despite separate tribunals such as RERA and NCLT to deal with the cases pertaining to housing sector, the pendency of cases is rising in various consumer commissions.It is for the first time, the Department is conducting such a large scale conference to redress the consumer grievance in real estate sector. Some key areas that will be covered in the conference will be systemic policy interventions required to reduce litigation in the housing sector. In this regard, the cases filed in the Consumer Commissions would be analyzed and major factors that result in consumer cases will be identified and presented for deliberations.In addition, why more number of cases are filed before Consumer Commissions despite there being separate authority such as RERA for specifically dealing the cases pertaining to the Housing Sector will also be discussed. Meanwhile, deliberation on how to ensure that the Housing Sector cases are dealt in an effective and speedy manner will also be done.
